For wireless stores and phone retailers

Want to offer phone repair at your wireless store? We can help.

Connect qualifying customer repair needs with local fulfillment through Alex Smart Tech—without operating a complete repair department in your store.

Opening a text does not enroll or approve a store.

A practical local referral model

Add repair without building every capability in-house

The program is intended for wireless stores, prepaid dealers, carrier retailers, accessory stores, independent phone shops, and related businesses that sell phones or service but do not operate a complete repair department.

Participating stores can earn commission on qualifying repair business according to the agreed partner program.

What the relationship can provide

  • Add a repair option for customers who ask your store for help
  • Use local repair fulfillment through Alex Smart Tech
  • Keep repair customers connected to their wireless-store relationship
  • Support common phone repair needs and advanced evaluation where appropriate
  • Communicate with customers in English or Spanish

How the concept works

A clear handoff from repair need to qualifying completion

Customer needs repair

A store or customer identifies a phone repair need.

Referral or intake

The repair is referred or intaken under the agreed program process.

Local repair fulfillment

Alex Smart Tech evaluates and performs the qualifying repair.

Program attribution

The participating store can earn commission according to approved program terms.

Repair capabilities to discuss

  • iPhone and Android screen repair
  • Battery and charging issues
  • Back glass and other supported phone repairs
  • Diagnostics, microsoldering, and board-level evaluation when appropriate

Supported repairs, intake requirements, eligibility, and parts must be discussed directly. No repair or store is automatically approved.

Program details are agreed directly

No public commission amount, payout schedule, exclusivity, territory, income guarantee, franchise relationship, or automatic approval is offered on this page.

Call Alex Smart Tech to discuss store fit, repair intake, qualifying business, attribution, and the current approved program terms.

Already have repair customers?

Let’s talk about becoming a repair partner.

Discuss your store, customer needs, and the currently approved program directly with Alex Smart Tech.

Call 801-349-6754

Visit the shop

Discuss the partner program with Alex Smart Tech

3952 W 3500 S, West Valley City, UT 84120

At the entrance of Plaza del Sol. Customers bring devices directly to the shop for repair.

View regular hours
Monday
11:00 AM–7:00 PM
Tuesday
11:00 AM–2:30 PM
Wednesday
11:00 AM–7:00 PM
Thursday
11:00 AM–7:00 PM
Friday
11:00 AM–7:00 PM
Saturday
11:00 AM–7:00 PM
Sunday
11:00 AM–7:00 PM