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Alex Smart Tech · Repair evaluation
No picture, unexpected shutdowns, or a PS5 that will not start? Bring the console model and fault history to Alex Smart Tech. We assess HDMI, power, and heat symptoms before recommending parts.
If it is safe to do so, note whether a known-working cable and the correct TV input change the symptom. A loose connector, bent pins, or damage after a cable impact needs inspection. Do not keep bending the cable to get a picture. The port, its board connections, and other video circuitry are different repair paths.
Tell us whether the fan runs, whether shutdown happens at startup or during a game, and whether the console displays a warning. For a disc model, describe reading or ejecting trouble separately. Avoid repeated power-on attempts after liquid exposure or a burned smell. Call before visiting to confirm what accessories are useful for testing.
We explain the proposed work and estimate after evaluation. Parts, board condition, and the repair queue affect timing; call for availability before making a longer trip. Our standard 90-day repair warranty applies under the published terms.
Send the model, symptoms, and any damage or previous repair history. Do not include account passwords. Inspection may be needed before a firm quote.
Visit Alex Smart Tech inside Plaza del Sol at 3952 W 3500 S, West Valley City, UT 84120. We welcome customers from Taylorsville, Kearns, Magna, West Jordan, Murray, and Salt Lake City. Coming from Sandy, Draper, South Jordan, Bountiful, Lehi, or Tooele? Call 801-349-6754 before making the trip so we can discuss your device or project. All shop visits are at our West Valley City location.