Charging versus docked video
Note whether the battery indicator appears and whether a compatible charger works. For dock-capable models, tell us if the handheld screen works but the TV stays blank. Switch Lite does not support TV output. A damaged USB-C port and a dock, charger, battery, or board fault require different work; do not force the plug.
Controller and screen details
For drift, identify the affected stick and whether the problem occurs in several games. Say whether the controller is a removable Joy-Con, a separate controller, or part of a Switch Lite. For a display fault, describe cracked glass, lines, missing image, and touch response. Ask which accessories to bring before your visit.
Estimate, timing, and warranty
We explain the proposed work and estimate after evaluation. Parts, board condition, and the repair queue affect timing; call for availability before making a longer trip. Our standard 90-day repair warranty applies under the published terms.
Frequently asked questions
What should I send for an estimate?
Send the model, symptoms, and any damage or previous repair history. Do not include account passwords. Inspection may be needed before a firm quote.
Visit us in West Valley City
Visit Alex Smart Tech inside Plaza del Sol at 3952 W 3500 S, West Valley City, UT 84120. We welcome customers from Taylorsville, Kearns, Magna, West Jordan, Murray, and Salt Lake City. Coming from Sandy, Draper, South Jordan, Bountiful, Lehi, or Tooele? Call 801-349-6754 before making the trip so we can discuss your device or project. All shop visits are at our West Valley City location.
Directions, shop photos, and hours · 801-349-6754