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Alex Smart Tech · Repair evaluation
MacBook Air or Pro not charging, showing a damaged display, or failing to start? Bring the model or A-number and describe what happened. We discuss repair feasibility and your files before work is approved.
Intel and Apple silicon MacBooks use different parts and repair procedures. Share the model year or A-number, charger type, and whether an external display works if you already tested one. A dark screen does not automatically mean the computer has no power. Battery, charging connector, display, and logic-board faults need separate checks.
After liquid exposure, stop charging and ask about inspection. Tell us if a prior repair or battery replacement caused the problem. If your files are the priority, say so before authorizing any reset or replacement. Soldered storage and encryption can limit recovery; recovery is never guaranteed. Do not send passwords or recovery keys by text.
We explain the proposed work and estimate after evaluation. Parts, board condition, and the repair queue affect timing; call for availability before making a longer trip. Our standard 90-day repair warranty applies under the published terms.
Send the model, symptoms, and any damage or previous repair history. Do not include account passwords. Inspection may be needed before a firm quote.
Visit Alex Smart Tech inside Plaza del Sol at 3952 W 3500 S, West Valley City, UT 84120. We welcome customers from Taylorsville, Kearns, Magna, West Jordan, Murray, and Salt Lake City. Coming from Sandy, Draper, South Jordan, Bountiful, Lehi, or Tooele? Call 801-349-6754 before making the trip so we can discuss your device or project. All shop visits are at our West Valley City location.